Get in Touch with Our Team

We typically respond to all inquiries within 24 hours, but most messages receive a response much sooner—often within 2-4 hours during business hours. For urgent matters, we recommend calling us directly at (904) 750-4394.

Yes, absolutely! Your initial consultation is completely free with no obligation whatsoever. We'll review your credit situation, discuss your goals, and provide honest recommendations. There's no pressure to move forward unless you feel it's the right decision for you.

It's helpful to know your current credit score (or approximate range) and have an idea of your credit goals (buying a home, getting a car loan, building business credit, etc.). However, if you don't have this information, that's perfectly fine—we can work with whatever information you have available.

Yes! When you fill out the contact form, indicate your preferred contact time in the message section or use the "Preferred Contact Time" dropdown. Once we receive your inquiry, we'll reach out to schedule a call at a time that works best for you.

Absolutely. We use bank-level encryption to protect all information submitted through our contact forms. Your personal and contact information is kept strictly confidential and will never be shared with third parties. We take your privacy and security very seriously.

No problem at all! Simply indicate your preference in the message section of the contact form, or email us directly at [email protected]. We're happy to communicate using whichever method works best for you—phone, email, or even text message.

Yes! While our primary business hours are Monday-Friday 9AM-6PM EST, we do offer Saturday consultations from 10AM-2PM EST. If you need to speak with someone outside these hours, let us know and we'll do our best to accommodate your schedule.

That's perfectly fine! We're here to educate and inform, not pressure you into a purchase. Many of our clients reach out with questions long before they're ready to move forward. We're happy to answer your questions and provide information so you can make an informed decision when the time is right.